Stakeholder engagement inside the supply chain

The importance of effective stakeholder management is recognised across the industry but is often poorly handled as a result of misconception around the skills required to execute delivery. This section follows RICS project management guidance in making the benefits of effective stakeholder engagement clear, and outlining the risks of mismanaging it. It also factors in the changes introduced due to the COVID-19 pandemic, as outlined by the Construction Leadership Council’s Roadmap to Recovery,  the Construction Industry Training Board and the Health and Safety Executive.

This section then discusses the importance of identifying the objectives of the stakeholder management programme before examining how stakeholders within the supply chain can be categorised and before being engaged with. Later sections provide an overview of project and stakeholder management, as well as the benefits of learning project lessons. A 25-step summary checklist for effective stakeholder management is then provided.

This section focuses on stakeholder management within the supply chain, although it should be read closely with Stakeholder engagement outside the supply chain given the strong crossover between these areas.

This section is maintained by Charlotte Crake of Assystem.

RICS standards: Appointing a project manager

RICS standards: Lessons learned 

RICS standards: Stakeholder engagement