Stakeholders that receive communal services

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Overview Key stakeholders who are expected to receive communal services are: leaseholders (or lessees) who own the flats; they receive the services, which they pay for with a service charge and a resident of the building, being either the leaseholder or a subtenant of the leaseholder. These are termed ‘internal stakeholders’. Leaseholders Leaseholders are those who are expected...

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