Agent communication

This document is only available with a paid isurv subscription.

Case study 1: poor communication from an agent One particular complaint brought to The Property Ombudsman by a tenant detailed several issues concerning poor communication from the agent. These issues included failing to respond to emails and telephone calls, failure to inform her of the extent of works that were required...

Explore the subscription options here to get full access to isurv, including downloads.

Try isurv for 1 month!

You can now get unlimited access to all isurv channels with our 1-month pass, available for only £39. To find out more, enquire with our team using our form.

Sign up for the isurv newsletter to receive a monthly round-up of the latest isurv updates.

For further support, please contact us by emailing isurv@rics.org or calling +44 (0) 247 686 8584