Communication skills for conflict
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Open-ended questions The ability to ask open-ended questions is important in many vocations, including education, counselling, mediation, sales and investigative work. An open-ended question is designed to encourage a full, meaningful answer using the subject's own knowledge and/or feelings. It is the opposite of a closed-ended question, which encourages a short or single-word...Explore the subscription options here to get full access to isurv, including downloads.
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