FAQs
This document is only available with a paid isurv subscription.
The following FAQs are addressed below: How can I look less nervous when face to face with someone who is complaining? How can I stop overreacting? How can I talk with authority on the phone? How should I handle an angry client in the office? What if I can't think of a suitable response quickly? What...Explore the subscription options here to get full access to isurv, including downloads.
Try isurv for 1 month!
You can now get unlimited access to all isurv channels with our 1-month pass, available for only £39. To find out more, enquire with our team using our form.
Sign up for the isurv newsletter to receive a monthly round-up of the latest isurv updates.
For further support, please contact us by emailing isurv@rics.org or calling +44 (0) 247 686 8584