Document downloads - Stakeholder roles, relationships and main tasks
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Service charge residential management code
Published 2016
Effective from 1 June 2016
The RICS Service Charge Residential Management Code 3rd edition was approved by the Secretary of State under section 87(7) of the Leasehold Reform, Housing and Urban Development Act 1993.
The Code applies only to residential leasehold properties in England but it deals with flats, houses and all other dwellings whether in towns or in the country, on estates, in groups or on their own. It covers all lengths of leases and statutory tenancies where variable service charges are payable. The Code does not apply where the landlord is a public sector authority, or a registered social landlord, but it does apply where a public sector authority or registered social landlord is an agent managing for a private sector owner. -
UK residential real estate agency
Published September 2017
Effective from 11 September 2017
With the increased focus on the need for ethical practice and transparency in the residential property market this RICS professional statement sets out clearly the responsibilities of residential property agents to ensure they are working to the highest ethical and professional standards.
The 5th edition of the Blue Book, UK Residential Property Standards, has been archived as it has been superseded by the 6th edition. -
Real estate management
This professional statement applies to the management of both commercial and residential real estate.
It outlines the principles that shape the culture of fairness and transparency that underpin all activities undertaken by real estate managers within whichever country they practice, and applies to all RICS members involved with the sale, letting, leasing and management of real estate, whatever the form of tenure by which it is held or occupied.