Document downloads - Block management
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Service charge residential management code
Published 2016
Effective from 1 June 2016
The RICS Service Charge Residential Management Code 3rd edition was approved by the Secretary of State under section 87(7) of the Leasehold Reform, Housing and Urban Development Act 1993.
The Code applies only to residential leasehold properties in England but it deals with flats, houses and all other dwellings whether in towns or in the country, on estates, in groups or on their own. It covers all lengths of leases and statutory tenancies where variable service charges are payable. The Code does not apply where the landlord is a public sector authority, or a registered social landlord, but it does apply where a public sector authority or registered social landlord is an agent managing for a private sector owner. -
Data protection checklist
Estate agencies should audit (and revise where appropriate) their data processing activities on a regular basis. In particular the items in the following checklist should be reviewed.
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Rent only residential management code (ARCHIVED)
This document has been archived and is available on isurv for information purposes only.
This RICS guidance note provides good-practice advice on the management of residential property.
It is written for all professionals working in this field, such as managing agents and landlords. It is also intended to be used by residents, owners of property and providers of services to such properties.
The Code provides a basis for determining and understanding how management should be undertaken. The new edition has been fully revised and now includes a glossary of key terms. -
Managing a block of flats: terms of appointment template
Use this template to appoint a block management agent. The standard terms of appointment cover the:
- service to be provided by the agent
- authority of the agent
- client's obligations
- bases of remuneration
- termination and
- liability of the agent.
Basic terms of appointment must be completed by the parties and provision is given to vary the standard terms.
This document template is maintained by Paul Walshe of Awdry Bailey & Douglas.
Disclaimer: Users of this document are responsible for forming their own view as to whether this document and its contents are suitable for use in any particular circumstances. The supply of this document does not constitute legal or other professional advice, nor does it constitute any opinion or recommendation as to how any person should conduct its business or whether any person should or should not enter into any form of contract. Users should, if appropriate, consult their professional advisers as to any such matter. No warranty, express or implied, is given in respect of this document and neither RICS nor the authors shall be liable for any loss or damage of any kind arising directly or indirectly from the use or misuse of this document or from any reliance on it by any person, except to the extent that exclusion of such liability is prohibited by law. -
Real estate agency and brokerage
This professional statement applies to all RICS members involved with the sale, letting, leasing and management of real estate, whatever the form of tenure by which it is held or occupied.
It outlines the principles that shape the culture of fairness and transparency that underpin all activities undertaken by real estate agents within whichever country they practice. Topics covered include:
- Ethics
- Securing instructions
- Acting for the seller: marketing the property
- Acting for the seller: agreeing the sale or lease
- Acting for the buyer
- Ending the instruction
- Safety and security
- Agency management -
UK residential real estate agency
Published September 2017
Effective from 11 September 2017
With the increased focus on the need for ethical practice and transparency in the residential property market this RICS professional statement sets out clearly the responsibilities of residential property agents to ensure they are working to the highest ethical and professional standards.
The 5th edition of the Blue Book, UK Residential Property Standards, has been archived as it has been superseded by the 6th edition. -
Blockchain: an emerging opportunity for surveyors?
Published February 2020
Reissued September 2024
Every so often a revolutionary digital break-through emerges. The most recent being a technology allowing a decentralised, reliable and verifiable record of transactions, which is maintained across multiple computers using peer-to-peer networking and cryptography – blockchain.
This practice information provides a balanced view of the outlook for blockchain, its application to the real estate, built and natural environment and construction industries, and what it could mean for RICS members and RICS-regulated firms looking to stay at the forefront of innovation.
This document was reissued in September 2024 as practice information. It had previously been published in February 2020 as an insight paper. No material changes have been made to the document.