Complaints handling, 1st edition, published in July 2016.
The purpose of this guidance note is to provide residential surveyors and valuers with information to assist in handling complaints and direct them towards more detailed guidance from RICS.
IPMS: Industrial Buildings opened for consultation on 5 July 2016. Consultation closes 30 September 2016.
- Building regulations
- Case studies
- Document templates
- Good practice measures: SKA
- Market surveys
- RICS professional guidance
RICS professional guidance
- RICS property measurement
- Commercial real estate agency standards
- New rules of measurement
- QS and construction standards
- Residential property standards
- Valuation standards
- Full list of RICS professional guidance
- isurv guidance archive